Privacy Policy

Who we are

Tracey Fletcher Consulting

Our website address is: http://www.traceyfletcherconsulting.com.

This privacy policy from Tracey Fletcher Consulting explains what information we gather about you, what and how we use that information, the lawful basis on which that information is used and who we give that information to.  It also sets out your rights and our obligations in relation to your information and who you can contact for more information or queries.

What information we collect

We may collect and process personal data about you because you give it to us, or because it is publicly available. The personal data that we collect or obtain may include: your name; gender; e-mail address; work address; employment details (for example, the organization you work for, your job title for funding applications); complaint details and other similar information.

We may collect and process personal data about you that you give to us, as follows:

• If you provide information to us by filling in the contact form on our website. This may include information provided in sending messages.
• Details of projects you carry out.
• Record of correspondence between you and us.
• Details of the messages you send and receive via email or text.

We may collect and process personal data about you from other sources as follows:

• We would only collect data from a third party with your prior consent – for example a feedback from a funder on an application submission – and will take steps to ensure that that third party has complied with the privacy laws and regulations relevant to that information; this may include, for example, that the third party has obtained any necessary consent (if applicable) for us to process that information as described in this privacy policy.

Our website is not designed for, or intentionally targeted at, children. It is not our policy to intentionally collect or store information about children.

Use of personal data

We will use your personal data to fulfil your requests and we will ask only for data that is adequate, relevant and not excessive for those purposes. Where we send you information for any purpose, it may be sent by e-mail or post.  When we ask you for personal data it may include the following purposes:

• To send you updates on issues we think will be of interest to you.
• To send you requested information on our services.
• For managing and making information available to third party service providers (e.g. potential funders in response to your requests and consent to approach funders on your behalf).
• To notify you about changes to our services or terms and conditions.
• For the services we receive from our professional advisors such as accountants and consultants.

None of the information that we request from you is mandatory.

Legal grounds for processing personal information

We are not allowed to process personal information if we do not have a valid legal ground. Therefore, we will only process your personal information for the purposes outlined above because:

• of our legitimate interests in the effective and lawful operation of our business so long as such interests are not outweighed by your interests or fundamental rights and freedoms.
• the legal and regulatory obligations that we are subject to, such as keeping records for tax purposes; or
• the information is necessary to perform our contractual obligations towards you.

Examples of the ‘legitimate interests’ referred to above are:

• to verify the accuracy of information provided by a third party
• where the information is publicly available.

Unsubscribe

We may, from time to time, e-mail or post you information to make you aware of other similar services that may be of interest to you. If you do not wish to receive emails from us for these purposes, or if you want to be removed from our electronic mailing list you can contact us via email.

Disclosure of your personal data

In connection with one or more of the purposes outlined in the “Use of personal data” section above, we may disclose details about you to third parties that provide services to us such as our accountants; and other third parties that reasonably require access to personal data relating to you for one or more of the purposes outlined in the “Use of personal data” section above.
Where appropriate, before disclosing personal data to a third party, we contractually require the third party to take adequate precautions to protect that data and to comply with applicable law.

Please note that we do not have relations with third parties outside the European Union.    Should we need to share your personal data we will seek your consent and seek to ensure adequate safeguards are in place in place to protect your personal data that comply with our legal obligations.

Protection of your personal data

Although we use appropriate security measures (password protection of our files and, where needed, encryption of messages) once we have received your personal data, the transmission of data over the internet (including by e-mail) is never completely secure. We will endeavour to protect personal data, but we cannot guarantee the security of data transmitted to us or by us.

How long we retain your data

We will hold your personal data on our systems for the longest of the following periods: (i) as long as is necessary for the relevant activity; (ii) any retention period that is required by law or regulation; or (iii) the end of the period in which investigations might arise in respect of our activities.

Your rights

You have various rights in relation to your personal data. In particular, you have a right to:

• request a copy of personal data we hold about you.
• ask that we update the personal data we hold about you, or correct such personal data that you think is incorrect or incomplete.
• ask that we delete personal data that we hold about you, or restrict the way in which we use such personal data. This does not include any data we are obliged to keep for administrative or legal purposes.
• object to our processing of your personal data.

To exercise your rights, or if you have any other questions about our use of your personal data, please contact us at tracey@traceyfletcherconsulting.com

Right to complain

If you are unhappy with the way we handled your personal information or any privacy query or request you have raised with us you also have a right to complain to us or/ and to a data protection authority e.g. ICO.

Changes to our privacy policy

We may modify or amend this privacy policy from time to time.  To let you know when we make changes to this privacy policy, we will amend the revision date at the end of this page.

Contact

If you have any questions, comments or requests regarding this privacy policy you can contact us at tracey@traceyfletcherconsulting.com

Last updated: 13th September 2024